Coaching and Emotional Intelligence (EI)

EI is a set of competencies that allows the individual to identify and manage their own emotions and to recognize and influence the emotions of others.

The abilities of EI are cognitive in nature; learned through education and developed through practical applications of social interaction.

Emotional Intelligence is a sum of learned cognitive competencies that can be measured through six factors:

  • Self-Awareness
  • Awareness of Others
  • Authenticity
  • Emotional Reasoning
  • Self-Management
    • Inspire Performance (Leader) or Positive Influence (Non-Leader)

The competencies of emotional intelligence are necessary in
Leadership and Non-Leadership roles.

How Does Emotional Intelligence Affect the Individual?

Emotional Intelligence helps an individual understand him/herself in order to build relationships, succeed at school and at work, and achieve career and personal goals. The development of emotional intelligence can be examined from the perspectives of personal awareness and the use of awareness in social interactions.

Personal Competencies

  • Self-Awwareness: Having a clear perception of your personality, your strengths, weaknesses, thoughts, beliefs, motivations, and emotions.
  • Self-Management: Using what you know about your emotions to motivate yourself and to influence others.

Social Competencies

Social competence is made up of social awareness and relationship management.

  • Awareness of Others (Social-Awareness)
  • Empathy

Competencies of social awareness include empathy and compassion

Relationship Management

  • Communication skills
  • Ability to persuade, influence, and lead
  • Collaboration, trust, and developing working relationships

Relationship management competencies include influence, leadership, developing others, communication, change agent, conflict management, and the teamwork that encourages reliance on others.