EI is a set of competencies that allows the individual to identify and manage their own emotions and to recognize and influence the emotions of others.
The abilities of EI are cognitive in nature; learned through education and developed through practical applications of social interaction.
Emotional Intelligence is a sum of learned cognitive competencies that can be measured through six factors:
- Awareness of Others
- Emotional Reasoning
- Inspire Performance (Leader) or Positive Influence (Non-Leader)